Eastbourne employment charity, People Matter, has managed to remain operational during the Coronavirus pandemic, providing information, advice and guidance to job-seekers.  

Our experienced and qualified advisers offer a range of free advice and support services to all job-seekers in Eastbourne and surrounding areas. Our Working for You team works with local employers to match skills, experience and attributes of job-seekers with the person specification and job description of vacant posts.

Since the charity was set up, we have helped over 11,500 people with CV writing services, careers advice, job applications, business start up and mock interviews. Our website (www.people-matter.org.uk) has more details about us and our services. 

Following the enforced closure of its offices in Saffrons Road in mid-March because of Covid-19, People Matter’s experienced team of advisers have been working remotely to continue supporting job-seekers.

This scheme has now operated very successfully for more than a month, with a number of clients finding their way to the charity via social media channels, local media and the Job Centre.

Job-seekers - or someone on their behalf if they don't have the means to do so – are encouraged to email reception@people-matter.org.uk, and their query will be responded to. Alternatively, they can call 07843 190738 and receptionist, Nadine will take their details and ask an adviser to return their call.

The team are encouraging people to get on the “front foot” early before what is sure to be an upsurge in demand as the country emerges from lock-down. Whether it’s creating a new CV or sharpening up an existing one, People Matter’s experienced team can help.

Anyone over the age of 19 – or aged 18 if on Universal Credit – can access People Matter’s services free of charge.

For more advice follow this link to Mind.org.uk:

Coronavirus and your wellbeing

As a school, we have set work and projects to be completed at home, during this current coronavirus pandemic. This also includes a number of online tasks, through Purple Mash, which I have been pleased to see so many children engage with. In addition to this, we understand that many parents and carers may choose to supplement these activities through support from online companies and in some cases individual tutors. 

As part of our commitment to safeguarding, please can we take this opportunity to remind you of the importance of securing online support from a reputable organisation/individual who can provide evidence that they are safe and can be trusted to have access to children. Also, when using websites for resources or videos through YouTube, we recommend checking the content is suitable before allowing your child to view them. 

Furthermore, below are some online resources, offering support for parents and carers to keep their children safe online. These sites have been recommended in the Governments latest guidance to schools.

As well as thinking about the children or young people in your care, it is important to take care of your own mental health and wellbeing. Children and young people react, in part, to what they see from the adults around them. When parents and carers deal with a situation calmly and confidently, they can provide the best support for their children and young people. Parents and carers can be more supportive to others around them, especially children, when they are better prepared.

See guidance on how to look after your mental health and wellbeing during the coronavirus (COVID-19) pandemic or visit Every Mind Matters for clear advice and actions to take care of your mental health and wellbeing.

We provide free, confidential, independent and impartial advice and campaign on big issues affecting people's lives.

Our goal is to help everyone find a way forward, whatever problem they face. 

We are an independent charity and are part of the Citizens Advice network across England and Wales.

People come to us with all sorts of issues. You may have money, benefit, housing or employment problems, you may be facing a crisis or just considering your options.

We value diversity, promote equality and challenge discrimination wherever we see it.

There are some key points you can consider about how to support your child or young person, including:

Listen and acknowledge: Children and young people may respond to stress in different ways. Signs may be emotional (for example, they may be upset, distressed, anxious, angry or agitated), behavioural (for example, they may become more clingy or more withdrawn, or they may wet the bed), or physical (for example, they may experience stomach aches).

Look out for any changes in their behaviour. Children and young people may feel less anxious if they are able to express and communicate their feelings in a safe and supportive environment. Children and young people who communicate differently to their peers may rely on you to interpret their feelings. Listen to them, acknowledge their concern and give them extra love and attention if they need it.

MindEd is a free online educational resource on children and young people’s mental health for all adults, which can support parents and carers through these exceptional circumstances.

Provide clear information about the situation: Children and young people want to feel assured that their parents and carers can keep them safe. One of the best ways to achieve this is by talking openly about what is happening and providing honest answers to any questions they have. Explain what is being done to keep them and their loved ones safe, including any actions they can take to help, such as washing their hands more often than usual. Use words and explanations that they can understand. There are resources available to help you do this, including the Children’s Commissioner’s Children’s Guide to Coronavirus, or the Inter-Agency Standing Committee (IASC) have produced a storybook developed by and for children around the world affected by coronavirus (COVID-19).

Make sure you use reliable sources of information such as GOV.UK or the NHS website – there is a lot of misleading information from other sources that can create stress for you and your family. It will not always be possible to provide answers to all the questions that children and young people may ask, or to address all their concerns, so focus on listening and acknowledging their feelings to help them feel supported.

Be aware of your own reactions: Remember that children and young people often take their emotional cues from the important adults in their lives, so how you respond to the situation is very important. It is important to manage your own emotions and remain calm, listen to and acknowledge children and young people’s concerns, speak kindly to them, and answer any questions they have honestly. For further information on how to look after your own mental wellbeing during the pandemic, see the guidance on how to look after your own mental health and wellbeing or visit Every Mind Matters.

Connect regularly: If it is necessary for you and your children to be in different locations to normal (for example, due to staying at home in different locations or hospitalisation) make sure you still have regular and frequent contact via the phone or video calls with them. Try to help your child understand what arrangements are being made for them and why in simple terms. Support safe ways for children and young people to maintain social interaction with their friends, for example via phone or video calls.

Create a new routine: Life is changing for all of us for a while. Routine gives children and young people an increased feeling of safety in the context of uncertainty, so think about how to develop a new routine, especially if they are not at school:

• make a plan for the day or week that includes time for learning, playing and relaxing
• if they have to stay home from school, ask teachers what you can do to support continued learning at home. The Department for Education have published a list of recommended online educational resources for home schooling
• encourage maintaining a balance between being on and offline and discover new ideas for activities to do from home. The Children’s Commissioner guide signposts to some ideas to help fight boredom
• children and young people ideally need to be active for 60 minutes a day, which can be more difficult when spending longer periods of time indoors. Plan time outside if you can do so safely or see Change4Life for ideas for indoor games and activities
• don’t forget that sleep is important for mental and physical health, so try to keep to existing bedtime routines
• it may be tempting to give children and young people treats such as sweets or chocolate but this is not good for their health, especially as they may not be as physically active as normal. See Change4Life for ideas for healthy treats

Limit exposure to media and talk more about what they have seen and heard: Like adults, children and young people may become more distressed if they see repeated coverage about the coronavirus (COVID-19) pandemic in the media. A complete news blackout is also rarely helpful as they are likely to find out from other sources, such as online or through friends. Try to avoid turning the television off or closing web pages when children or young people come into the room. This can peak their interest to find out what is happening and their imagination can take over. Instead, consider limiting the amount of exposure you and your family have to media coverage.

Young people will also hear things from friends and get information from social media. Talk to them about what is happening and ask them what they have heard. Try to answer their questions honestly and reassure them appropriately.

For more guidance on supporting children and young peoples mental health and wellbeing during the Coronavirus pandemic follow this link:-

Helping children and young people cope with stress

Free courses are available through the new online platform, the Skills Toolkit. This platform signposts to free, high-quality digital and numeracy courses to help people build up their skills, progress in work and boost their job prospects and confidence whilst at home.

Courses on offer cover a range of levels, from everyday maths and the use of email and social media at work to more advanced training. All courses are available online and are flexible so that people can work through them at their own pace.

The Skills Toolkit can be accessed here:

theskillstoolkit.campaign.gov.uk